Privacy Policy

Ace Transfers Southampton (“we”, “us”, or “our”) respects your privacy and is committed to protecting it through our compliance with this policy.

1. Information We Collect

When you book a service—whether an airport transfer, cruise transfer, or city-to-city taxi within Southampton—we collect:

• Contact details (name, email, phone number).
• Travel details (pickup, drop-off locations, dates).
• Payment information (processed securely via Stripe).

2. How We Use Your Information

We use your personal data to:

• Confirm and manage your bookings.
• Provide timely customer support.
• Send travel reminders and confirmations.
• Improve our services and customize our offerings.

3. Sharing Your Data

We will not sell or rent your personal information. We may share data with:

• Our trusted payment processor (Stripe).
• Regulatory authorities when required by law.

4. Data Security

We implement industry-standard security measures, including encryption in transit (TLS) and secure storage, to protect your information against unauthorized access.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict our processing of your data.

To exercise these rights, please contact us at privacy@acetransfers.co.uk.

6. Changes to This Policy

We may update this policy to reflect changes in our practices or regulation. The “Last updated” date at the top will indicate when it was revised.

7. Contact Us

If you have any questions about this privacy policy or our practices, please email privacy@acetransfers.co.uk.